Tag Archives: User experience

Crapware isn’t just on PCs

Posted on August 26, 2012 by Ian Betteridge

Crapware isn’t just a problem with PCs: increasingly, it’s a problem with just about every piece of of hardware that doesn’t have an Apple logo on it. Take this experience, with a printer: In a triumph of optimism over experience, … Continue reading →

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In praise of Kindle

Posted on November 13, 2010 by Ian Betteridge

Getting the out-of-box experience right with consumer electronics is hard, which is why so many companies get it wrong. With the Kindle, Amazon has produced a customer experience that Apple would be proud of. In fact, it’s arguable that the … Continue reading →

Posted in Amazon | Tagged , , , | 7 Comments