Dear Steve Jobs,
If Wikipedia is to believed (and who wouldn’t believe it?) today is your 53rd birthday. So it seems like the time is probably right to look back a little, and think about how you’ve managed to change Apple since you came back to it, on the 20th December 1996 (which, incidentally, was my 30th birthday).
Is it really getting on for twelve years? I’m sure that you remember that day well, as I do. I was working as reviews editor for the long-defunct Mac consumer title The Mac, but was about the head back to my first magazine, MacUser, as a reporter - so, inevitably, I got roped into writing some instant news about it. Although at first you were just a “special advisor” to then-CEO Gil Amelio, within a year Gil was gone and you were “interim CEO” - abbreviated, of course, to “iCEO”.
You’ve brought Apple a long way since then. In August of your first year back, there was the release of the original iMac - the machine that, in more ways than one, saved Apple. Gil Amelio later emailed me to claim that he, not you, had initiated the programme that ended up with the iMac - but even if he did, it was your baby in a lot of ways, baring all the hallmarks of Apple product design that we’ve come to recognise in the years after.
And that’s the first great thing that you’ve done for Apple: re-emphasised the centrality of design in developing products. While Apple’s industrial design had always been well ahead of the competition in looks, far too many of Apple’s products prior to your return bore the hallmarks of what they call “lipstick on a pig”: products which were driven by technology, with designers expected to add magic pixie dust to products that were delivered to them at the end of the product development cycle.
What you did was move industrial design to the centre of the product development process in a way which, I think, no one else does - certainly not as well as Apple.
How do you do this? Not by being a technology leader: other companies often adopt new core technologies before Apple does, and few new technologies are actually developed at Apple and immediately deployed.
No: what you do is something better. You wait until a technology is mature enough so that it can be used in exemplary, leading-edge industrial design. The best example of this is the iPod. There were hard drive-based MP3 players well before the iPod, but you waited until hard drives were small enough to create something that was easily portable, the size of a pack of cards instead of a paperback book.
So here’s to you, Steve - happy birthday, and many happy returns. And, what’s more, many new products too.