Crapware isn’t just a problem with PCs: increasingly, it’s a problem with just about every piece of of hardware that doesn’t have an Apple logo on it. Take this experience, with a printer:
In a triumph of optimism over experience, I bought a wireless printer this week. In its infinite wisdom, HP decided that the best way to connect it to a wireless network – nothing else, just to get it to find an open Wi-Fi network – was to install software that wasn’t compatible with my system, navigate a hopeless support site to find a version that was compatible, install it, let it set up its own ad-hoc wireless network, break my internet connection, fail to set up the wireless printer properly and ultimately force me into the advanced settings of my router to increase the DHCP lease time.
This is a printer aimed at average punters.
Why do manufacturers do this? Why do they nickel and dime customers by including “added value” software which does nothing except add a couple of dollars to their bottom line, while infuriating customers? Why do they ship software of their own which offers such a shoddy experience as that above? Why? Just… Why?
I'm not one for comparing products which don't exist yet to products which are already on the market, but James Kendrick has written what I think are a good set of reasons why he'll be first in line for a 7in iPad, despite liking the Nexus 7:
Using an iPad is so much more pleasant compared to the Nexus 7 that I am confident that the rumored iPad Mini (or as I prefer to call it the iBook) will capture the small tablet market and quickly. The pricing Apple puts on the smaller tablet will certainly be a factor, but knowing the company I believe they will get it right.
James is right. I own both the N7 and the latest iPad, and while I like both a lot there's a big difference between the two in terms of experience. Even though the N7 is much smoother than previous Android devices (thanks to Jelly Bean) it's still not as responsive as the iPad.
More importantly Android's still lacking in quality applications built for tablet sized screens. There's still no killer Twitter client, although a couple come close. There's a few decent games, but not many. There's no writing app as good as Pages, or presentation app as good as Keynote. Android has occasional quality tablet apps; iOS has depth in quality.
Jean Louis Gasseé on RIM’s problems:
Sadly for former BlackBerry fans like yours truly — or for current ones who appreciate its core functionality — there aren’t many moves left for RIM on the smartphone chessboard.
via Saving Private Research in Motion, RIM, Blackberry | Monday Note.