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Problems installing OpenOffice on Windows 7

I’ve been conducting an experiment running Windows 7 as my main operating system for a couple of weeks, and so far the experience has largely been positive. There’s been only one problem: OpenOffice failed to install.

When installing, the installer would get to the very end and fail with this error: ” Error 1303. The installer has insufficient privileges to access this directory: C:\Windows\winsxs\Policies. The installation cannot continue. Log on as an administrator or contact your system administrator.” I’m not the only person with this problem – but it seems to be pretty rare as mentions of it on the web are few and far between.

The first thing I tried was running the installer with Admin privs, and under Windows XP emulation mode (all done via the Properties of the file). No difference. Changing the owner of the winsxs folder didn’t change anything. In fact, nothing did.

However, following a suggestion by @manxstef on Twitter, I tried installing go-oo.org instead – and lo and behold it worked first time. So if you’re having the same problem, try go-oo – it might just fix the trick for you too.

Incidentally, if you want to find out more about OpenOffice and what it can do for you, I recommend the following books:

Beginning OpenOffice 3 – Buy from Amazon.com – Buy from Amazon.co.uk.

OpenOffice.org for Dummies – Buy from Amazon.com – Buy from Amazon.co.uk

Comments on this entry are closed.

  • John Molloy

    That’s not a problem or a bug. That is exactly how Microsoft want it to work.

  • rhana

    Thanks. I was having problems installing OpenOffice on Windows 7 and that seemed to do the trick! Thankyou Thankyou

  • http://www.google.com mike

    I had the exact same error, Windows XP x64 and OO.org 3.2.0

    I had a previous version of OO.org installed (3.1) — I might try uninstalling that, first. Hrmph. I bet it’s a special test for folders called “program”.

  • radostin

    When intall as administrator 3.2 give me error nubmer 1310 (error in writing a file msvcr90.dll)??? whes install version 3.1 there is no problem . I use Windows 7. Thanks.

  • acbr

    Thanks so much, this direction worked for me to install version 3.2 of Go-oo; I use Windows 7 64-bit.

  • http://www.technovia.co.uk Ian Betteridge

    Glad it worked for you!

  • http://www.facebook.com/chuckbowers Chuck Bowers

    My problem is simila with windows 7.  It seems that OO will not submit to installation without co-installation og several trash apps.   There is no warning pre-install; the install just aborts silentlt t the end, apparently because I would not accept the installation of unknown appps just to get OO. ON OF THE APPS IS IDENTIFIED BY SPYBOT AS DANGEROUS.    ANYONE ELSE HAVE HE SAME ISSUE? 

  • http://www.facebook.com/chuckbowers Chuck Bowers
  • http://www.facebook.com/chuckbowers Chuck Bowers

    Cant overcome the typos  New computer, questionable keyboard (yes, I normally type better than sugested here