.Mac sync: Still broken. Does Apple care?

It’s now 12 days since Apple began its “scheduled maintenance” on .Mac’s synchronisation services, and as yet there’s no sign of when – or indeed, if – it’s going to get back to normal. It remains broken, especially if you’re using Leopard.

This is simply unacceptable service, particularly given that there are free services out there which can do much the same job – some of them cross-platform too.

The reason that we are prepared to pay a premium price for services like this is because we expect Apple to provide a premium service in return. If Apple cannot do that, then it should expect to lose business.

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