Apple is a very difficult company to understand from the outside. If you love the products, like I and many others do, it is really hard to accept the fact that these great products can come from a company that has some practices that many people might find distasteful. That doesn’t mean you have to stop loving the products, it just means that the world inside Apple might not be what you thought it was.
I actually couldn’t put it better myself. There are far too many uses around, who because Apple produces fantastic machinery, think that Apple can itself do no wrong. There are far too many people around who think that because Apple does wonderful designs, we have the right to do what it wants in terms of business practices. The truth is more complex, as it usually is. Apple is a company that is capable of wonderful achievements, but like all companies, it has a darker side.
Apple is no more good or evil as the company than Microsoft. It simply makes better products.