Some initial thoughts on what Gmail needs to be a truly viable mail service:
1. An Outlook plug-in. I don’t care how it does it, I don’t care how it adds ads (which it has to): I want a plug-in for Outlook that allows me to access Gmail through it. Of course, it should also allow me to do all that whizzy searching goodness. I’d pay for this.
2. Signature support. Am I missing something, or is this missing?
3. Synchronisation with my Outlook contacts. Please!!!